Overview of Services
Helping organizations to increase profitability & productivity,
by improving employee development
Do you employees need to improve their Executive Professionalism™? Do your High Potential Employees need professional development? Do your Key Employees need to lead more effectively? Does your Team need less conflict and fewer miscommunications? Do your Leaders need to create a customer service culture? Then, we can design a solution for you.
You have unique challenges.
We conduct research and assessments to determine your needs.
Then, we create a solution – just for you.
Short-term solutions (a few hours to a few days)
We offer interactive and energetic educational seminars and motivational presentations. These are customized and designed for your needs. We provide practical techniques and relevant examples, along with interaction from specially-designed activities. Attendees learn practical solutions.
Long-term solutions (a few months to two years)
We believe in a comprehensive, integrated approach to solving problems. It takes time to learn skills and change behavior. People learn in different ways. In addition to live seminars, our long-term programs include a combination of: online learning, one-on-one consulting, self-directed learning, and group discussions with guides.
Pre & Post Work – Individualized Learning Experience
This innovative follow-up system can be added to short seminars. It allows participants to continue their learning and makes them accountable for results by providing both pre-work and post-work. This includes an individual action plan that will help participants be successful long after the seminar is completed.
Professional Development Academy (online)
This is a 3-month, highly interactive, online program with 12 Modules. Each Module contains videos, texts, exercises, and activities. In the Learning Application Center, participants apply the content to their individual situations. Each participant receives a Coach who answers questions and provides feedback. Participants take assessments, write Action Plans, and complete practical assignments. The Academy can be customized for your company – with exclusive content, discussion groups, etc.
Do your employees have Executive Professionalism™? Find out here.
Executive Professionalism™ Development Topics
- Global Leadership for Women
- Professional Development
- Customer Service for Leaders
- Powerful, Professional, + Language
- Perspective, Perception, & Credibility
- Leadership
- Behavior Styles
- Executive Presence
- Presentation Skills
- Communication Skills
Bio for Kelly Watkins
Kelly has witnessed leadership from awesome to awful –
all over the planet (on all 7 continents)
Kelly Watkins, MBA, is a Global Thought Leader – helping organizations to develop their leaders to be more professional, credible, and effective – in a global environment. Executive Professionalism™ is the key! Kelly’s passion is helping people grow and develop to become leaders that are more productive, profitable, and personally-fulfilled. Successful leaders need skills, as well as the right attitude, mindset, and perspective.
Kelly is President of Expressive Concepts, which she founded in 1992. The company is located near Louisville, Kentucky, USA and conducts business all over the globe.
Kelly is a Professional Speaker, Consultant, and Executive Coach. She is the author of six books and hundreds of articles. Her most recent book is Dubai & the People Side of Global Business.
Kelly is a Professor at the top-ranked Indiana University Kelley School of Business, teaching Global Management/Leadership. She also created a course on Dubai.
Currently, Kelly is Global Ambassador for The International Alliance for Women. She serves on the US Department of Commerce’s District Export Council. (Approved by the US Secretary of Commerce.) Kelly also serves on the Advisory Board for the Center for International Business Education & Research.
Kelly is Past President of National Speakers Association/KY. She is Past Chair of Global Development for National Association of Women Business Owners.
Kelly is a Marshall Goldsmith-Certified Executive Coach. She is also an Authorized Partner with Wiley for DiSC® Behavior Profiles. Kelly has an MBA in Marketing & International Business, and a B.S. degree with Honors in Marketing with Distinction.
Do your employees have Executive Professionalism™? Find out here.
Partial Client List
Kelly shares best practices from working in diverse industries …
From the souks of Morocco..
to the markets of Bangkok…
to the icebergs of Antarctica.
Medical
- Abbott Laboratories
- The Kroger Pharmacy
- National Association of Directors of Nursing Administration
- University of Louisville (Nursing Dept)
- SHPS (Healthcare Management)
- Colorado Chiropractic Association
- John-Kenyon Eye
- Total Woman Medical Facility
- Koby Karp Doctors Eye Institute
- Louisville Gas & Electric (E.ON)
- KY Association of Electric Co-ops
- Southern Company Utilities
- Easton Utilities
- Northeast Utilities
- Glanz Plumbing Heating Cooling
Real Estate
- Schuler Bauer Realty
- Franklin Asset Management Co.
- HUD (Housing & Urban Development)
- J/R Architects
- Dominion Homes
- The Rouse Company (property management)
- Institute of Real Estate Management
IT / Technology
- Appriss, Inc.
- LeapFrog Interactive Agency
- MDL Information Systems
Manufacturing
- Safetran Systems (Invensys)
- Black & Decker
- Purchased Parts Group
- Syngenta Crop Protection
- Viking Supply
- KYA Quality Conference
Foodservice
- Yum! (KFC, Taco Bell, Pizza Hut Restaurants)
- Mobile Industrial Caterers Association
- Foodservice Consultants Society International
- Colorado Restaurant Association
Government
- Small Business Development Center – Russia
- Virginia Department of Transportation
- Pennsylvania Middle District Court
- US Dairy Association
Middle East
- Middle East Businesswomen & Leaders Conference (at Burj Al Arab)
- Harvard University Conference (for Asian & International Relations)
- The Hotel Show (at Dubai World Trade Center)
- Marriott International
- Professional Speakers Association – Middle East
- Women as Global Leaders (sponsored by Zayed University)
- Dubai Human Resources Forum
- International Federation for Professional Speakers
- International Business Women’s Group
- Marriott Dubai
- Dubai Business Women’s Council
- GCC Customer Care Conference (at Burj Al Arab)
- Hospitality & Tourism
- Holiday Inn
- Connected International Meeting Planners Association – Thailand Conference
- Lindblad Expeditions
- TradeWinds Resort
- Outrigger Wailea Resort
- IN Bowling Centers Association
- Hospitality Sales & Marketing Association International
- Society for Travel & Tourism Educators
- International Travel Academy
- The Kroger Company (largest Grocery Store Chain in US)
- Campbell Soup Sales Company
- GreenTree Mall (Macerich Company – shopping malls)
- Jefferson Mall (CBL Properties – shopping malls)
Associations
- International Federation/BPW Conference – Italy
- Business & Professional Women / Germany
- Louisville Chamber of Commerce
- Business & Professional Women/USA
- Executive Women International
- Perry County Chamber of Commerce
Education
- Clemson University
- Georgetown College
- University of Louisville
- Spalding University
- Indiana University
Financial, Insurance & Accounting
- InterAmerican Development Bank
- American Institute of Certified Public Accountants
- Deloitte & Touche
- Kemper National Insurance
- Reznick Group
- Grant Thornton (CPA firm)
- NationaLease
Testimonials
“Your presentation was highly energetic, thought provoking and entertaining. It focused upon the skills that are necessary for effective leadership in today’s environment. It is obvious that you have the experience and expertise to assist others in developing an effective leadership style.”– Executive Women International
“Our meetings are really moving along well as the result of our work with you…”- Dawn M., Northeast Utilities
“I attended your workshop last Thursday in Columbia. I want to tell you that I used the format we used in class . . . and the results were great.”– C. Watson, American Society for Engineering Education
“Your presentation was . . . tailor made to our agency. Your incorporation of our agency’s mission, goals, and values into your presentation was well done . . . wonderful custom-made program.”– VA Dept. of Transportation
“We all enjoyed your presentation this morning! What an interesting way to present leadership concepts.”– National Assn of Women Business Owners
“You really tailored your training . . . . I get so tired of attending generic seminars. You kept my attention. Your information was relevant and useful. Your examples were very applicable to hotels.”– B. Daubner, MAI Integra Realty Resources Columbus
“Your delivery was exceptional! Your points were direct and relevant. Students can apply the lessons they learned from you directly to their lives. The presentation also provided students with tips they will be able to rely on for the rest of their lives. I know students connected with you.”– Amy C, Executive Director, Global Scholars Program, Georgetown College
“I learned a lot about myself and how to better understand my teammates. We have definitely become a more close-knit group and our team chemistry has greatly improved since the seminar.”- University of Louisville Women’s Golf Team
“The evaluations of your presentation at the retreat included comments such as “super, great, excellent, absolutely wonderful! She was plugged into (our) lingo and made it appropriate to us as area chairs.”- KYA Girl Scout Council
”It was a great conference and I am extremely happy with the results. I certainly look forward to working with you again in the future.”– M. Lynch, Conference Producer; Progressive Business Audio Conferences
“I am really enjoying these training “seminars/workshops.” I myself am learning tremendously, and have all ready received tips that will help me in managing my team. Thanks again Kelly.”- LeapFrog Interactive Agency
“Your presentation was right on target. … they learned a lot and the information was pertinent to the issues they are facing today.”– Alpha Xi Delta
”Thanks again for your presentation at the Award Dinner. I think you hit the mark perfectly!”– Cheri C., Executive Director, Perry County Chamber of Commerce
“You were a big hit! The staff really enjoyed the training. Through your sessions, we will make some definite progress.”– John-Kenyon Eye Center
“Wow! You are a whirlwind!”– Business & Professional Women
“We were all very, very impressed both with you and your speech. We received a lot of positive comments. We would love to have you back.”– PartyLite
“Kelly Watkins delivers energetic presentations that are inclusive and interactive. She thoroughly researches the background of participants in her audience and customizes presentations to include specific industry examples. A true pleasure to work with!”– C. O’Brien, Foodservice Consultants Society International
“Words cannot express my thanks to you. Thanks for going the extra mile Kelly – it showed!”– Spalding University PR Dept.
“You can not begin to believe how many women have told me how right on and perfect your talk was this month! YOU ROCKED!!! Especially our visitors. They LOVED you!”- Lorie M, President Business & Professional Women/RC
“I just wanted to let you know how much I enjoyed the workshop on The Key to Effective Listening, … This workshop has opened up a whole new area of discussion for me with many of my colleagues and it has been very beneficial.”- Teacher, Linden School District
Thanks for the wonderfully creative, high-energy speaking performance you gave …. It was the perfect finishing touch….”– Spalding University
“You really used our language and lingo. We felt like you knew our business.”- Gary S., Maryland Office of Legislative Audits
“I enjoyed your seminar. It was entertaining, educational, and thought provoking.”– Debbie P., AT&T (telephone & telecommunications)
Do your employees have Executive Professionalism™? Find out here.